FAQ

1. Can you be contacted?

Yes, of course, e-mail us at enquiries@polysgems.com or phone us wherever you are in the UK and only pay for a local call - Mon-Fri 9am - 6pm on 0845 3308336.

2. When will you send out my order?

Straightaway! If we receive payment by 2pm (UK time) we will post to you SAME DAY – This could well mean that your items will be with you the very next day – Again our customers love this about us.

3. Will my items arrive in tip top condition?

You bet they will! All our items are carefully wrapped in layers of tissue; we then ensure they reach you in perfect condition by placing them in secure packaging such as a ‘jiffy bag’ or a box. We also seal the package with security tape to be absolutely sure.

4. I do not know what size she is, can you help?

Use this handy chart to help you select the perfect size for her -